Frequently Asked Questions
Everything you need to know about your Proven Industries experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for chest, waist, and length to ensure a perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can choose between a full refund to your original payment method or a store credit for exchanges.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How should I care for my Proven Industries garments?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal label of every garment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Afterpay and Klarna.
Can I track my order once it has been placed?
Yes. Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.